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HUMAN RESOURCE SERVICES

RECRUITMENT SERVICES: Workforce Connections, Inc. can assist with your recruitment needs. This assistance includes posting the openings, accepting and tracking applications, screening applications, interviewing prospective candidates, and providing top three candidates for your business to review.

RETENTION SERVICES: Workforce Connections, Inc. can help you hone in on issues impacting the retention in your workforce to minimize turnover, and help with organizational communications. Services include confidential surveys for staff to complete which allows leadership the opportunity to identify strengths and opportunities for growth, and a full assessment of evaluation tools to enhance the evaluation process.

CAREER TRANSITION : If your business finds itself facing downsizing or layoffs, Workforce Connections, Inc. can provide services to affected employees to help them secure other employment. Services include resume development, and workshops associated with reemployment.

LABOR MARKET INFORMATION: Workforce Connections, Inc. can provide specific data for your business regarding labor market information including prevailing wages, impacts of expanding or reducing your workforce; compatibilities indices and other reports specific to your business.

CUSTOMIZED EMPLOYEE DATABASE: Workforce Connections, Inc. can customize a database for your business to keep all employee records in a safe and secure electronic environment.

Coming Soon!

LEADERSHIP AND SUPERVISORY TRAININGS

EFFECTIVE COMMUNICATION IN THE WORKPLACE: Workforce Connections, Inc. offers a
four-hour training program to develop core competencies of staff so they have a better understanding of who the customer is, their own communication styles, and how to enhance customer relations.

SOFT SKILLS TRAINING

CUSTOMER SERVICE SKILLS: Workforce Connections, Inc. offers a 20 hour soft skills curriculum for new hires in entry level positions. The training can be offered in specific modules, or offered as part of a comprehensive employee orientation which is customized to meet your workforce needs. Content includes: Understanding Key Elements of Customer Service; Recognizing communication styles: Understanding and Using Communication Tools; Time and Stress Management; Assertiveness, and Positive Attitudes.

Coming Soon!

JOB SKILLS TRAINING

PROFESSIONAL CORRESPONDENCE: Workforce Connections, Inc. offers a customized training for your clerical staff to refresh letter and memo writing skills, increase grammar competencies, and enhance professional language skills.

MICROSOFT OFFICE TRAINING: Workforce Connections, Inc. can provide individualized computer trainings to increase individual staff competencies on Microsoft Office Suites. Sessions can be customized to meet your workforce needs.